Frequently Asked Questions
Order issues
- Order Status : How can I check the status of my order? You can contact our customer service at admin@pennystocks.world and we will get back to you as soon as possible.
- Payment Methods : What payment methods are available? We accept Visa, MasterCard, American Express, Apple Pay, Google Pay.
- Modification of order content : Once an order is placed, if you need to change the content, you must contact customer service immediately. The possibility of modification will depend on the progress of the order. Once it is shipped, it cannot be changed.
transport
- Shipping and delivery : What are the shipping and delivery times? We deliver nationwide, free shipping for orders over a certain amount, and the delivery time is 5-7 business days.
- Delivery range : We deliver to Hong Kong, Taiwan, the United States, and Australia, but the shipping costs and delivery times are different in each region. Please pay attention to the relevant information of the destination you need to deliver to.
return the goods
- Return and Exchange Policy : What is the return and exchange policy? You can apply for a return or exchange within 14 days after receiving the product.
- After-sales service : How to contact after-sales service? If you have any questions, please contact customer service.